True Protection

True Protection True Protection protects you and your family 24/7, giving you the peace of mind you truly deserve. Call today 210-660-6804 or visit us at www.truehomeprotection.com to find out more about our security and automation technology.
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Texas-based True Protection offers affordable, top-quality security, automation, and video surveillance products and services to home owners and commercial businesses. Licensed in Texas, Arizona, and New York, our mission is to fully satisfy and maintain long-lasting relationships with all our customers. All employees are fully licensed and are required to adhere to a stringent code of ethical con

Texas-based True Protection offers affordable, top-quality security, automation, and video surveillance products and services to home owners and commercial businesses. Licensed in Texas, Arizona, and New York, our mission is to fully satisfy and maintain long-lasting relationships with all our customers. All employees are fully licensed and are required to adhere to a stringent code of ethical con

Operating as usual

Commercial landscapers, gardeners, and contractors head on over to local wholesale nursery Austin Plant Supply for top o...
07/28/2021

Commercial landscapers, gardeners, and contractors head on over to local wholesale nursery Austin Plant Supply for top of the line product. Excellent customer service is what Austin Plant Supply's culture is all about and we're thankful to have been able to provide them with our security monitoring services!
https://austinplantsupply.com/about

Commercial landscapers, gardeners, and contractors head on over to local wholesale nursery Austin Plant Supply for top of the line product. Excellent customer service is what Austin Plant Supply's culture is all about and we're thankful to have been able to provide them with our security monitoring services!
https://austinplantsupply.com/about

07/27/2021

Meet our lead customer service representative Chris!

Still working out of your home? 🧑‍💻 Here are a few tips to keep you and the family protected while at home using your ho...
07/26/2021
Stay Safe While Working at Home

Still working out of your home? 🧑‍💻 Here are a few tips to keep you and the family protected while at home using your home security system.🏠🔒
👇
https://bit.ly/3eP9VFI

Still working out of your home? Here are a few tips to keep you and the family protected while at home using your home security system.

Call True Protection for top quality indoor and outdoor security cameras to keep you and your loved ones safe!1-800-308-...
07/26/2021

Call True Protection for top quality indoor and outdoor security cameras to keep you and your loved ones safe!
1-800-308-2641 📱

Call True Protection for top quality indoor and outdoor security cameras to keep you and your loved ones safe!
1-800-308-2641 📱

Your number 1 local security company!
07/25/2021

Your number 1 local security company!

Your number 1 local security company!

Does't she look gorgeous under that blue Texas sky? 😎 #HomeSecurity
07/24/2021

Does't she look gorgeous under that blue Texas sky? 😎
#HomeSecurity

Does't she look gorgeous under that blue Texas sky? 😎
#HomeSecurity

Stay in control of your business with the industry leading Alarm.com smart app!
07/22/2021

Stay in control of your business with the industry leading Alarm.com smart app!

Stay in control of your business with the industry leading Alarm.com smart app!

We had the pleasure of installing a commercial security system for our friends at The United Way of San Antonio and Bexa...
07/21/2021

We had the pleasure of installing a commercial security system for our friends at The United Way of San Antonio and Bexar County, a fantastic organization that does a tremendous amount of positive things to help uplift the community. Check them out!
https://uwsatx.org/

We had the pleasure of installing a commercial security system for our friends at The United Way of San Antonio and Bexar County, a fantastic organization that does a tremendous amount of positive things to help uplift the community. Check them out!
https://uwsatx.org/

Sean is one of our security, surveillance, and audio/visual technician based in San Antonio. Working in both the commerc...
07/20/2021

Sean is one of our security, surveillance, and audio/visual technician based in San Antonio. Working in both the commercial and residential departments of our business, he always brings a great attitude, hard work, and dependability! We are proud to have Sean on our team!

Sean is one of our security, surveillance, and audio/visual technician based in San Antonio. Working in both the commercial and residential departments of our business, he always brings a great attitude, hard work, and dependability! We are proud to have Sean on our team!

The V522IR is an indoor 1080p wireless camera connects to WI-FI and its sleek, compact design allows for it to be places...
07/19/2021

The V522IR is an indoor 1080p wireless camera connects to WI-FI and its sleek, compact design allows for it to be places pretty much anywhere in your home. Other features include 2 way audio, 15' night vision range and 113 degree horizontal/vertical field of view!

The V522IR is an indoor 1080p wireless camera connects to WI-FI and its sleek, compact design allows for it to be places pretty much anywhere in your home. Other features include 2 way audio, 15' night vision range and 113 degree horizontal/vertical field of view!

Lock and load.
07/17/2021

Lock and load.

Lock and load.

The Iq motion detector is featured with encrypted sensor technology. Providing security coverage up to 30 feet, it is al...
07/16/2021

The Iq motion detector is featured with encrypted sensor technology. Providing security coverage up to 30 feet, it is also sensitive to pets up to 40 lbs.

The Iq motion detector is featured with encrypted sensor technology. Providing security coverage up to 30 feet, it is also sensitive to pets up to 40 lbs.

07/15/2021

The Alarm.com app lets you integrate your home and vehicle with a variety of automation capabilities to have the house set up the way you like before even pulling into the garage. Check out this video about connected car if you are interested in smart automation!

07/12/2021

Qolsys IQ panels are equipped with the live answer feature allowing you to answer your door from anywhere. Check out this very quick video to see how it works!

A fun camera install at Cool Waves in Georgetown Texas.
07/10/2021

A fun camera install at Cool Waves in Georgetown Texas.

A fun camera install at Cool Waves in Georgetown Texas.

Keep your mind at ease with the Qolsys magnetic door/window sensor. This sensor will alert you if a door is opened. Door...
07/09/2021

Keep your mind at ease with the Qolsys magnetic door/window sensor. This sensor will alert you if a door is opened. Door./window sensors are one of the most simple and essential components of a Smart Security system. Message us for more details!

Keep your mind at ease with the Qolsys magnetic door/window sensor. This sensor will alert you if a door is opened. Door./window sensors are one of the most simple and essential components of a Smart Security system. Message us for more details!

07/08/2021

Your business is our business. We don't just do residential services. We always look forward to helping businesses get set up with top quality protection. This quick video shows how the Alarm.com app works with our systems to keep your business safe!

Did you know we offer DIY 2gig systems to renters in the major Texas cities? With our systems connecting to the monitori...
07/05/2021

Did you know we offer DIY 2gig systems to renters in the major Texas cities? With our systems connecting to the monitoring station through a 4G LTE communicator, there is no need for a phone line or internet connection!

Did you know we offer DIY 2gig systems to renters in the major Texas cities? With our systems connecting to the monitoring station through a 4G LTE communicator, there is no need for a phone line or internet connection!

Double trouble, 2 outdoor camera install in North East Austin!
07/03/2021

Double trouble, 2 outdoor camera install in North East Austin!

Double trouble, 2 outdoor camera install in North East Austin!

The Qolsys Image Sensor is a motion sensor with a built-in still camera that can be placed anywhere in the home for easy...
07/02/2021

The Qolsys Image Sensor is a motion sensor with a built-in still camera that can be placed anywhere in the home for easy, wireless, affordable surveillance. If the alarm is triggered the Image sensor will automatically take pictures and send them to your panel and mobile device.

The Qolsys Image Sensor is a motion sensor with a built-in still camera that can be placed anywhere in the home for easy, wireless, affordable surveillance. If the alarm is triggered the Image sensor will automatically take pictures and send them to your panel and mobile device.

07/01/2021

Take a look at this quick video for an overall summary of security monitoring with our partners in crime Alarm.com and their industy leading smart app!

06/30/2021

New home and business owners be sure to check out our sister company True Service Connect. Our free white-glove concierge service available to help save you time and money setting up all of your services. Click on the video below for a brief description!

https://trueserviceconnect.com/

Here is one of our field techs, Josh, taking care of a commercial installation. Contact us for all of your business and ...
06/29/2021

Here is one of our field techs, Josh, taking care of a commercial installation. Contact us for all of your business and residential needs today!
866.636.0793

Here is one of our field techs, Josh, taking care of a commercial installation. Contact us for all of your business and residential needs today!
866.636.0793

Bust out the 🎇sparklers🎇 Plan a fun and SAFE Fourth of July for your family with these tips👇https://bit.ly/3qxcJw5#july4...
06/29/2021
Having a Safe 4th of July Weekend

Bust out the 🎇sparklers🎇 Plan a fun and SAFE Fourth of July for your family with these tips👇

https://bit.ly/3qxcJw5

#july4th #4thofjuly #indpendence #safety #fireworks #homesecurity #alarmsystems #securitysystems

While enjoying fun times with the family this 4th of July, stay safe! Your home security system can help you keep an eye on the activities.

We believe in giving every one of our customers the same great  experience. Who wants to see the person before them get ...
06/27/2021

We believe in giving every one of our customers the same great experience. Who wants to see the person before them get better service, or a better explanation about a product? Consistency is the key to satisfied customers. Learn more about us at
www.truehomeprotection.com!

We believe in giving every one of our customers the same great experience. Who wants to see the person before them get better service, or a better explanation about a product? Consistency is the key to satisfied customers. Learn more about us at
www.truehomeprotection.com!

All those wires! This is behind the scenes of a business install in Austin Tx.
06/26/2021

All those wires! This is behind the scenes of a business install in Austin Tx.

All those wires! This is behind the scenes of a business install in Austin Tx.

Every Qolsys panel includes a built in camera which captures disarm photos along with the date, time and who disarmed th...
06/25/2021

Every Qolsys panel includes a built in camera which captures disarm photos along with the date, time and who disarmed the Panel, and sends them directly to your smartphone.

Every Qolsys panel includes a built in camera which captures disarm photos along with the date, time and who disarmed the Panel, and sends them directly to your smartphone.

Multi sensor learning is, when your Alarm.com app recognizes your day to day patterns from the real time data that senso...
06/24/2021

Multi sensor learning is, when your Alarm.com app recognizes your day to day patterns from the real time data that sensors, and connected devices in your home send. This allows your app to take smarter action more suitable to your personal lifestyle!

Multi sensor learning is, when your Alarm.com app recognizes your day to day patterns from the real time data that sensors, and connected devices in your home send. This allows your app to take smarter action more suitable to your personal lifestyle!

Wifi cameras connect to a home’s network wirelessly, just like any wireless home network appliance. This allows cameras ...
06/21/2021

Wifi cameras connect to a home’s network wirelessly, just like any wireless home network appliance. This allows cameras to be installed and viewed remotely without creating a hardwired network connection.

Wifi cameras connect to a home’s network wirelessly, just like any wireless home network appliance. This allows cameras to be installed and viewed remotely without creating a hardwired network connection.

Address

6391 DeZavala Suite 111
San Antonio, TX
78249

Opening Hours

Monday 8am - 9pm
Tuesday 8am - 9pm
Wednesday 8am - 9pm
Thursday 8am - 9pm
Friday 8am - 9pm
Saturday 8am - 9pm
Sunday 8am - 9pm

Telephone

(210) 660-6804

Alerts

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Comments

True installed our security system a couple of years ago and it has reliably and consistently worked for us without any failures at all. We monitor our system over WiFi and remotely over the internet and use third-party software to do so. When that software company pushed an update in October, we lost remote connectivity and Sean at True was quick to answer our call for help. He advised us that when we upgraded our internet equipment to accommodate increased speeds we'd likely need to go through this process all over again. He was right but this time it wasn't such a simple fix. After literally hours on the phone, Sean scheduled a tech to come out to our home to make the necessary adjustments as our ISP blocked our ability to use TeamViewer making an in-person appointment necessary. We incurred a cursory trip charge from San Antonio to Austin, but it was worth it. Ivan arrived on time and had most of the issues resolved within 30 minutes. There was one which couldn't be resolved as we'd made too many attempts in too short a time and required us to wait 30 mins to make the fix. I assured Ivan that I could do it but if that turned out not to be the case it was simple enough to resolve remotely. I could not resolve that last issue so I called True and they scheduled a remote call with Sean for the next morning. After 2 hours of work things finally got resolved and all systems were functioning as they were supposed to and our monitoring was back to perfect. I know this is a long review but I wanted to be sure to convey the dedication of the True team and how they stuck with the problem, not caused by their equipment or software, to resolution. I highly recommend True Protection and will likely be using them for other projects in the future.
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